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Terms & Conditions

Our details
rhythmtime.net is a web site wholly owned and managed by Rhythm Time Limited. From the Rhythm Time website you can gain information and purchase goods and services. Included on the site are web pages relating to our franchisees. These pages are maintained by our franchisees. While every effort is made to ensure their accuracy Rhythm Time Limited does not accept liability for any errors or omissions.

Registered address: 1556 Stratford Road, Hall Green, Birmingham, B28 9HA. Registered in England & Wales - Number: 03905306

Your commitment
By placing an order for goods and / or services through the web site you warrant that you are legally capable of entering a contractual relationship with Rhythm Time Limited and / or its franchisees.

Making the contract

Services
All orders for services e.g. booking classes for children, represent a contractual relationship between the purchaser and the relevant franchisee. Rhythm Time Limited will accept orders for services on behalf of franchisees and will confirm acceptance electronically. All payment for services will be made directly to the franchisee offering the service.

Goods
All orders for goods e.g. merchandise, represent a contractual relationship between the purchaser and Rhythm Time Limited. Rhythm Time Limited will confirm acceptance electronically. All payment for goods will be made directly to Rhythm Time Limited.

Prices and payment
The price for any goods or services will be as quoted on our web site. All prices for goods are subject to VAT. All orders for services are subject to VAT if applicable. On confirming a purchase you are also confirming acceptance of the delivery charge which is quoted at the shopping trolley check out.

Please note that all charges are quoted in pounds sterling. All charges are made via secure payment mechanisms, paypal or cheque. Payment is taken prior to the service being given or the order despatched.

Delivery of goods
All merchandise ordered via our web site that we have in stock will be delivered to the specified delivery address within ten working days of payment being taken. The merchandise offered on our web site is generally available and every effort will be made to check its availability prior to accepting and acknowledging the order.

When this is not possible or for whatever reason the product is not available, Rhythm Time Limited will either refund any payment taken in full within seven days of establishing that the product is not available or advise when the product is likely to be back in stock. In this case the purchaser has the option to accept the revised delivery schedule or request a refund of payment.

Ownership
Rhythm Time Limited retain ownership of any merchandise ordered until we have received full payment for such merchandise.

Refunds
Any refund for classes (services) is discretionary. Once classes have started it is not normal to offer any refund.

Orders for goods can be cancelled at any time and for any reason within 15 days of the goods being delivered. To qualify for a refund you must cancel your order in writing and return the goods undamaged in its original packaging. We will refund any monies paid within 30 working days except for distribution charges.

We warrant that goods purchased from our web site are of satisfactory quality. If you have reservations about a product you should not accept delivery or notify us in writing within 30 days. If delivery is not accepted Rhythm Time Limited will, at its discretion, offer an alternative / replacement product or a refund. The refunding of delivery charges will be at the discretion of Rhythm Time Limited and will be governed by our assessment of the condition of the item. This does not affect your statutory rights.

If no correspondence is received from the purchaser within 30 days of delivery it will be deemed that the product quality is satisfactory.

Personal data
While browsing our web site we may collect information and personal data about you. This data will be used in accordance with our privacy policy, as outlined below.

Privacy policy
At all times the purchaser of goods and services will have the opportunity to 'opt out' and withdraw permission for details to be passed onto a third party.

We collect data in various ways, including:

  • information from forms on the site, including:
  • data gathered by registering
  • data gathered in the process of ordering goods
  • data gathered in the process of ordering services
  • data gathered from participation in the forum
  • information about your computer including where available: your IP address, operating system and browser type
  • information about your Internet usage obtained using a cookie file, which is stored on the hard disk of your computer

Note: You can refuse to accept cookies by activating the relevant setting on your browser.

We do not receive any financial data or credit card details from payments handled on our behalf (or our franchisees) by Merchant Service providers.

How we may use information
We may use information held about you for the following purposes:

  • to ensure that our website is presented to you in the most effective manner practicable
  • to provide information and services you might require
  • to communicate the availability of goods or services and promotional offers
  • to enable users and others to communicate in the forum
  • to notify you about changes and upgrades to our website

Occasionally we may make your details available to other reputable companies whose products or services we deem might be of interest to you. This may include (but not exclusively) companies who advertise on our web site. If you do not wish us to include your details please click here or please email info@rhythmtime.net

Access to data
You have rights as defined by Data Protection laws including the Right of Access to Information held about you. Should you wish more information please email us at info@rhythmtime.net

Other queries
If you have any other queries please email info@rhythmtime.net

 

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